1. Program Definition and Services
Adult Health Transportation services provide non-emergency medical transportation for adults, particularly seniors and those with functional impairments. Services include:
- Door-to-door transportation to medical appointments
- Rides to and from Adult Day Health Care (ADHC) centers
- Transportation for prescription pick-ups
- Specially equipped vehicles for those with mobility issues
2. Regulations
The primary regulations governing Adult Health Transportation in California are:
- California Code of Regulations, Title 22, Section 78425
- California Code of Regulations, Title 22, Section 54333
3. Licensing or Certification
Drivers must have a current license from the California State Department of Motor Vehicles and meet the provisions of Section 12804 of the California Vehicle Code2.
4. Responsible State Agency
Multiple agencies oversee Adult Health Transportation in California:
- California Department of Public Health (CDPH)
- California Department of Aging (CDA)
- California Department of Health Care Services (DHCS)
5. Application Process
The application process varies depending on the specific program. For example, Age Well Senior Services requires participants to:
- Read the informational flyer
- Download and complete an application
- Submit the application via mail
6. Required Documentation
Required documentation typically includes:
- Completed application forms
- Proof of age (60 years or older for some programs)
- Proof of residence within the service area
- Medical documentation if required for specialized transportation needs
7. Timeline for Approval
The timeline for approval is not specified. However, it may vary depending on the program and completeness of the application.
8. Pre-Application Process
Prospective participants should:
- Determine eligibility based on age and residence
- Research available transportation options in their area
- Consult with their healthcare provider if specialized transportation is needed
9. Pre-Application Training
No specific pre-application training is mentioned for participants. However, drivers must meet certain qualifications and may require training
10. Additional Notes
- As of February 2025, there is a moratorium on new ADHC centers enrolling in the Medi-Cal program, which may affect associated transportation services
- Transportation services are often provided at no additional cost to eligible participants
- Some programs limit the number of trips per month (e.g., 16 one-way trips)
- Vehicle operators are responsible for maintaining transportation schedules and assisting participants in and out of vehicles as necessary
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