1. Program Definition and Services
Adult Health Transportation in Arkansas provides non-emergency medical transportation (NEMT) for eligible Medicaid members. Services include:
- Transportation to medical appointments
- Rides to pharmacies and grocery stores
- Transportation to senior centers for socialization
2. Regulations
The program is governed by Arkansas Administrative Code 016.06.48 and follows federal regulations under 42 CFR 440.170.
3. Licensing or Certification
Providers must be licensed and enrolled as ground ambulance services or transportation providers with the Arkansas Medicaid Program.
4. Responsible State Agency
The Arkansas Department of Human Services (DHS), specifically the Division of Medical Services, oversees the program.
5. Application Process
Providers must complete an enrollment process with Arkansas Medicaid. Contact DHS to initiate the process.
6. Required Documentation
Required documentation includes:
- Proof of vehicle insurance
- Driver certifications (Defensive Driving, First Aid, CPR)
- Passenger Assistance Sensitivity Certifications
- Policies and procedures documentation
7. Timeline for Approval
The exact timeline is not specified.
8. Pre-Application Process
No specific pre-application process is mentioned in the provided information.
9. Pre-Application Training
Drivers and attendants must obtain national certifications for Defensive Driving, First Aid, CPR, and Passenger Assistance Sensitivity.
10. Additional Notes
- Transportation must be scheduled at least 48 hours in advance for non-emergency medical trips
- Services are available to people 60 years and older who live in the Metro area
- Medicaid members must have no other means of transportation to be eligible
- As of February 25, 2025, Arkansas has implemented Act 480 of 2023, allowing for triage, treatment, and transport to alternative destinations when coordinated by telemedicine
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