
OFFERING TEMPORARY RELIEF FOR CAREGIVERS WHILE ENSURING SAFE, SUPPORTIVE CARE FOR INDIVIDUALS WITH DISABILITIES OR CHRONIC CONDITIONS
Respite Care Services in Massachusetts provide short-term relief to primary caregivers of individuals with physical, cognitive, or behavioral health challenges. Services are offered in the individual's home, a community setting, or an alternative licensed site. These supports are authorized and reimbursed through MassHealth waiver programs, including the DDS Waivers and the ABI/MFP Waivers.
1. GOVERNING AGENCIES
Agency: MassHealth (Massachusetts Medicaid)
Role: Funds respite care through waiver programs and ensures compliance with HCBS regulations
Agency: Department of Developmental Services (DDS)
Role: Oversees respite for individuals with intellectual/developmental disabilities (IDD)
Agency: Massachusetts Rehabilitation Commission (MRC)
Role: Oversees ABI and MFP Waiver respite supports for individuals with brain injuries
Agency: Department of Public Health (DPH) (for facility-based respite)
Role: Licenses facilities that provide overnight or medical respite care
Agency: Centers for Medicare & Medicaid Services (CMS)
Role: Sets federal standards for waiver-funded respite under HCBS
2. RESPITE SERVICE OVERVIEW
Respite care is intermittent, time-limited care provided to individuals to give caregivers a break. Respite may be:
- Planned or emergency
- Hourly, daily, or overnight
- Provided in-home, community settings, or licensed facilities
- Delivered by trained direct care staff, nurses, or certified aides
Service goals:
- Prevent caregiver burnout
- Avoid unnecessary institutionalization
- Support family stability and long-term caregiving
3. SERVICE TYPES & FUNDING PATHWAYS
Type of RespiteSettingFunding Waivers
In-home respiteParticipant’s residenceDDS, ABI, MFP, AFC, CFC
Out-of-home respiteStaffed residence or facilityDDS, MRC, MassHealth
Emergency respiteCrisis-approved settingsDDS or MRC approval
4. PROVIDER REQUIREMENTS
For In-Home or Community-Based Respite:
- Register business entity (LLC or nonprofit)
- Obtain EIN and Type 2 NPI
- Enroll as a MassHealth waiver provider via ePREP
- Apply with DDS or MRC (if serving individuals under those waivers)
- Maintain liability insurance and background check policies
- Train respite staff in person-centered care and safety
For Facility-Based Overnight Respite:
- Obtain license from DPH as a group residence, if applicable
- Meet COMAR / HCBS safety and staffing standards
- Conduct fire safety and emergency preparedness planning
5. REQUIRED DOCUMENTATION
- Articles of Incorporation or LLC certificate
- EIN and NPI confirmation
- Waiver provider enrollment confirmation
- Respite care service model or program description
Policy & procedure manual including:
- Intake forms and caregiver consent
- Emergency contact and health information logs
- Staff supervision and scheduling protocols
- Incident reporting and participant rights
- HIPAA compliance and data protection policies
- Medication administration (if applicable)
- Crisis support and behavioral response plans
6. STAFFING REQUIREMENTS
Role: Respite Worker / Direct Support Professional (DSP)
Requirements: Experience with the target population, CPR/First Aid, CORI check
Role: Program Supervisor / RN (if applicable)
Requirements: Oversees care plans and coordinates backup support
Training Requirements:
- Person-centered care and HCBS rights
- Abuse/neglect reporting (MANDATED)
- Emergency and crisis procedures
- Infection control and safety
Optional: MAP training (for med admin)
7. MEDICAID WAIVER PROGRAMS THAT COVER RESPITE
DDS Waivers (via Department of Developmental Services):
- Community Living Waiver – For individuals living in the family home
- Intensive Supports Waiver – For 24/7 care settings
- Adult Supports Waiver – For part-time support needs
ABI & MFP Waivers (via MRC):
- ABI Residential Habilitation Waiver
- ABI Non-Residential Habilitation Waiver
- MFP-Community Living and Residential Supports
Other Funding Sources:
- Family Support Centers (state-funded short-term respite)
- Children’s Behavioral Health Initiative (CBHI) (respite for youth with SED)
- Autism Division (DESE/DDS) for school-age children
8. TIMELINE TO LAUNCH
Phase: Business Formation & Service Model Planning
Timeline: 1–2 weeks
Phase: Policy Manual and Staff Onboarding
Timeline: 2–4 weeks
Phase: Waiver Enrollment via DDS/MRC or ePREP
Timeline: 4–8 weeks
Phase: Referral Partnerships and Service Start
Timeline: Ongoing
9. CONTACT INFORMATION
MassHealth LTSS Provider Enrollment (ePREP)
Website: https://massfinance.ehs.state.ma.us
Department of Developmental Services (DDS)
Website: https://www.mass.gov/orgs/department-of-developmental-services
Regional Contacts: https://www.mass.gov/dds-regional-offices
Massachusetts Rehabilitation Commission (MRC)
Website: https://www.mass.gov/orgs/massachusetts-rehabilitation-commission
Department of Public Health (DPH)
Website: https://www.mass.gov/orgs/department-of-public-health
10. SCOPE OF WORK
- Business registration and Medicaid waiver enrollment
- Program model and service setting design (in-home or facility-based)
- Full policy & procedure manual for compliance
- Staff training packets and emergency forms
- Participant intake, consent, and incident documentation
- Billing setup and LTSS tracking tools
- Referral outreach to DDS, MRC, and family support centers
- Templates for scheduling, backup care, and care plan updates
WAIVER CONSULTING GROUP'S START-UP ASSISTANCE SERVICE — MASSACHUSETTS RESPITE CARE PROVIDER
We help individuals and agencies launch effective, family-centered respite care programs that relieve caregivers while ensuring compassionate, high-quality care for those they support.
To get started, click the link to request portal access