3. Licensing or Certification 

Providers must obtain a Personal Services Agency license from the Indiana Department of Health. 

4. Responsible State Agency 

The Indiana Department of Health, specifically the Division of Home and Community Based Care, oversees homemaker services licensing. 

5. Application Process 

Providers must: 

• Submit the Application for License to Operate a Personal Services Agency (State Form 53391) 

• Pay a $250 license fee 

• Apply online via email to PSA@Health.IN.Gov 

6. Required Documentation 

Providers need to submit: 

• Completed application form 

• $250 license fee 

• Policies and procedures manual 

• Proof of liability insurance 

• Staff qualifications and training records 

7. Timeline for Approval 

The exact timeline for approval is not specified by the State. 

8. Pre-Application Process 

Before applying, providers should: 

• Develop policies and procedures for service delivery 

• Ensure compliance with state regulations 

• Obtain necessary insurance coverage 

9. Pre-Application Training 

No specific pre-application training is mentioned. However, providers should ensure staff are trained in homemaker service tasks. 

10. Additional Notes 

• As of April 2024, all applications and documents must be submitted online 

• The program is transitioning to a paperless system by the end of 2024 

• Providers should focus on increasing independence and quality of life for clients 

• Services are typically for persons 60 years of age or older who are frail, have disabilities, or are at risk of institutional placement