1.Program Definition and Services
Crisis intervention services in Indiana are defined as short-term emergency behavioral health services, available 24 hours per day, 7 days per week. These services include:
- Crisis assessment
- Planning and counseling specific to the crisis
- Intervention at the site of the crisis when clinically appropriate
- Pre-hospital assessment
- Stabilization of acute crises
- Linkage to necessary services
- The goal is to resolve the crisis and transition the members to routine care.
2. Regulations
The program is governed by Indiana Administrative Code 405 IAC 5-21.5-8 and aligns with federal regulations.
3. Licensing or Certification
Providers must meet one of the following qualifications:
- Licensed professional
- Qualified Behavioral Health Professional (QBHP)
- Other Behavioral Health Professional (OBHP)
4. Responsible State Agency
The Indiana Family and Social Services Administration (FSSA) oversees crisis intervention services.
5. Application Process
While not explicitly detailed, providers likely need to enroll with the Indiana Health Coverage Programs (IHCP) and may need to apply through the FSSA.
6. Required Documentation
Providers must maintain:
- Documentation of action to facilitate face-to-face visits within specified timeframes
- Updated individualized integrated care plans reflecting crisis interventions
- Brief individualized integrated care plans for new members
7. Timeline for Approval
The exact timeline for approval is not specified in the provided information.
8. Pre-Application Process
Before applying, providers should:
- Ensure they meet the required qualifications
- Develop protocols for 24/7 accessibility
- Establish procedures for face-to-face interventions and documentation
9. Pre-Application Training
No specific pre-application training is mentioned, but providers must be trained in crisis intervention techniques.
10. Additional Notes
- Crisis intervention does not require prior authorization
- Services are provided face-to-face with the member
- Interventions should be member-centered and delivered on an individual basis
- Services are available to any Medicaid-eligible individual in crisis
- As of March 4, 2025, providers should be aware of the implementation of the 9-8-8 suicide and crisis lifeline system in Indiana, which may affect crisis intervention services
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