Crisis Intervention Services in Delaware 


1. Program Definition and Services 

Crisis Intervention Services in Delaware are designed to assist individuals 18 years and older experiencing severe personal, family, or marital problems. These services are available 24 hours a day and include: 

  • Mobile crisis teams 
  • Crisis receiving and stabilization programs 
  • Short-term residential programs 
  • Certified peer recovery specialist-operated respite programs 

 

2. Regulations 

Crisis Intervention Services are governed by Delaware Health and Social Services (DHSS) regulations, specifically under Chapter 102A of Title 16 in the Delaware Code, which establishes the 988 Behavioral Health Crisis Intervention Services 

 

3. Licensing or Certification 

Providers must be licensed and/or certified by the Division of Substance Abuse and Mental Health (DSAMH). A separate application is required for each program and location.

 

4. Responsible State Agency 

The Division of Substance Abuse and Mental Health (DSAMH) of the Department of Health and Social Services is responsible for overseeing Crisis Intervention Services 

 

5. Application Process 

Applications must be submitted to DSAMH via email at DHSS_DSAMH_ProviderEnrollment@Delaware.Gov. The process includes both licensure and certification applications. 

 

6. Required Documentation 

Required documents include: 

  • Completed application form 
  • Program services description 
  • Manual of policies and procedures 
  • Sample clinical chart with forms 
  • Corporate and/or Advisory Board By-laws 
  • Facility zoning permit 
  • Program floor plans 
  • Proof of insurance coverage 
  • Staff qualifications documentation 

 

7. Timeline for Approval 

The timeline for approval is not specified in the available information. 

 

8. Pre-Application Process 

There is no explicit pre-application process mentioned. However, applicants are advised to review relevant DSAMH Standards and Provider Certification Manual Standards before submitting an application 

 

9. Pre-Application Training 

While specific pre-application training is not mentioned, providers must ensure that their staff are fully trained and professionally qualified in accordance with applicable licensing requirements 

 

10. Additional Notes 

  • A non-refundable application fee of $15 is required for each licensure application 
  • The Behavioral Health Crisis Services Intervention Board is established to develop and recommend a comprehensive statewide crisis intervention services plan 
  • The Crisis Program for children under 18 provides rapid-response help and up to 45 days of follow-up care 
  • Crisis Intervention Services are part of a larger initiative to implement a comprehensive, integrated crisis care system in Delaware, which includes the establishment of a statewide Behavioral Health Crisis Communications Center 

 

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