1. Program Definition and Services
Personal Assistance Services in Delaware provide support to individuals who require assistance with activities of daily living. Services include:
- Individual assistance with activities of daily living
- Companion services
- Transportation services
- Homemaker services
- Reporting changes in patient's condition
- Completing reports
2. Regulations
Personal Assistance Services are governed by Delaware Administrative Code, Title 16, Section 3345
3. Licensing or Certification
A license is required to operate a Personal Assistance Services Agency in Delaware. Each office maintained by an agency requires a separate license
4. Responsible State Agency
The Department of Health and Social Services, Division of Health Care Quality, is responsible for licensing Personal Assistance Services Agencies
5. Application Process
Applicants must submit a written statement of intent to the Department describing the services to be offered and request a licensure application. The application process includes:
- Submitting a completed application for
- Providing additional required information and documentation
6. Required Documentation
Applicants must submit:
- Names, addresses, and types of facilities owned or managed by the applicant
- A copy of the applicant's policies and procedures manual
- Identity of officers, directors, or managing members
- Proof of not-for-profit status if claiming tax-exempt status
7. Timeline for Approval
An initial license is granted for 90 calendar days. During this period, an on-site survey is conducted. The agency must be in operation and caring for consumers at the time of the survey
8. Pre-Application Process
There is no explicit pre-application process mentioned by the state.
9. Pre-Application Training
While specific pre-application training is not mentioned, agencies must ensure that their staff are fully trained and professionally qualified
10. Additional Notes
- Agencies may contract for services to be provided by direct care workers
- Agencies must establish policies regarding consumer rights and responsibilities
- The Self-Directed Personal Assistance Services (PAS) State Plan Option allows participants to choose, train, and manage their personal care assistants
- As of February 28, 2025, Delaware offers various programs for personal assistance services, including the Diamond State Health Plan – Plus (DSHP-Plus)
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