Case Management Services in Colorado 


1. Program Definition and Services 

Case Management Services in Colorado provide assistance to individuals in need of long-term services and support. Services include: 

  • Assessment of individual needs 
  • Development and implementation of Person-Centered Support Plans 
  • Referral and related activities
  • Coordination and monitoring of long-term service delivery 
  • Evaluation of service effectiveness 
  • Periodic reassessment of individual needs 

 

2. Regulations 

Case Management Services are governed by regulations outlined in 10 CCR 2505-10-8.7200 of the Colorado Code of Regulations.

 

3. Licensing or Certification 

Case Management Agencies must be certified by the Department of Health Care Policy and Financing (HCPF) to provide case management services 

 

4. Responsible State Agency 

The Colorado Department of Health Care Policy and Financing (HCPF) oversees Case Management Services programs 

 

5. Application Process 

The application process is conducted through the Colorado Provider Enrollment system at https://www.colorado.gov/hcpf/provider-enrollment.

 

6. Required Documentation 

Required documentation includes: 

  • Proof of certification 
  • Staff qualifications and training records 
  • Policies and procedures manual 
  • Proof of liability insurance 
  • Documentation of compliance with state and federal requirements 

 

7. Timeline for Approval 

The timeline for approval is not specifically mentioned in the provided information. 

 

8. Pre-Application Process 

There is no specific pre-application process mentioned in the provided information. 

 

9. Pre-Application Training 

While not mandatory, Case Managers must meet qualifications set by the Department 

 

10. Additional Notes 

  • Case Management Agencies must have a physical location in Colorado 
  • Agencies must have a minimum of two years of experience assisting high-risk, low-income individuals 
  • Case Management Agencies must demonstrate the ability to meet all state and federal requirements 
  • As of March 2023, Colorado is implementing a new Care and Case Management (CCM) system to consolidate case management functions 

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