2. Regulations 

NEMT services are governed by the Georgia Department of Community Health (DCH) in accordance with the Code of Federal Regulation (CFR) (42CFR431.53)  

3. Licensing or Certification 

While specific licensing for NEMT providers is not mentioned, transportation providers must be contracted with the NEMT brokers 

4. Responsible State Agency 

The Georgia Department of Community Health (DCH) oversees the NEMT program 

5. Application Process 

Transportation providers must apply through the NEMT brokers, Modivcare Solutions or Verida, who are responsible for recruiting and contracting with providers 

6. Required Documentation 

While not explicitly listed, providers likely need to submit: 

• Proof of vehicle compliance with Americans with Disabilities Act (ADA)  

• Driver background check results 

• Vehicle insurance documentation 

7. Timeline for Approval 

The specific timeline for approval is not mentioned. 

8. Pre-Application Process 

Providers must ensure they meet all state requirements before applying, including having ADA-compliant vehicles 

9. Pre-Application Training 

While not explicitly stated, drivers may need to undergo training on assisting passengers with disabilities and operating specialized vehicles. 

10. Additional Notes 

• NEMT services are available at no cost to eligible Medicaid members 

• Members must schedule transportation at least 3 full business days prior to their medical appointment 

• As of March 1, 2025, the state uses a brokerage system with two brokers, Modivcare Solutions and Verida, to coordinate NEMT services across five regions 

• Transportation is limited to Medicaid-covered services, and when no other means of transportation are available 

To get started, click the link to request portal access