Adult Health Transportation Services in Florida 


1. Program Definition and Services 

Adult Health Transportation in Florida provides non-emergency medical transportation for adults to access healthcare services. Services include: 

  • Transportation to medical appointments 
  • Rides to pharmacies for medication pickup 
  • Transportation to and from healthcare facilities 
  • Specialized vehicles for individuals with disabilities or mobility issues 

 

2. Regulations 

Adult Health Transportation in Florida is governed by: 

  • Florida Statutes Chapter 400, Part III 
  • Florida Administrative Code Rule 59G-4.330 for Medicaid transportation services 

 

3. Licensing or Certification 

Providers must be licensed by the Agency for Health Care Administration (AHCA) and meet specific requirements for non-emergency medical transportation. 

 

4. Responsible State Agency 

The Florida Agency for Health Care Administration (AHCA) oversees Adult Health Transportation services. 

 

5. Application Process 

Providers must apply through AHCA for licensing and Medicaid enrollment to offer transportation services. 

 

6. Required Documentation 

Required documents typically include: 

  • Proof of vehicle insurance and safety compliance 
  • Driver background checks and certifications 
  • Medicaid provider enrollment documentation 

 

7. Timeline for Approval 

Approval timelines vary depending on the completeness of the application and AHCA's processing time. 

 

8. Pre-Application Process 

There is no specific pre-application process mentioned in the available information. 

 

9. Pre-Application Training 

While there's no mandatory pre-application training mentioned, providers must ensure drivers are trained in passenger assistance and safety. 

 

10. Additional Notes 

  • Medicaid covers transportation for eligible recipients who have no other means of transportation 
  • Services may include door-through-door assistance for those who need extra help 
  • Transportation providers must comply with ADA regulations and have vehicles equipped for passengers with disabilities 
  • Some managed care plans offer additional transportation benefits, such as non-medical trips for shopping or social events 

 

To get started, click the link to request portal access