1. Program Definition and Services
Case Management Services in Delaware assists individuals in gaining access to needed medical, social, educational, and other services. Services include:
- Comprehensive assessment and periodic reassessment of individual needs
- Development and periodic revision of a person-centered plan
- Information, referral, and facilitating access to services
- Monitoring and follow-up activities
2. Regulations
Case Management Services are governed by Delaware Health and Social Services (DHSS) regulations and the Medicaid State Plan Amendment (SPA) #22-0010
3. Licensing or Certification
Providers must be qualified Medicaid providers of case management services, capable of ensuring that individuals with developmental disabilities or chronic mental illness receive needed services
4. Responsible State Agency
The Division of Developmental Disabilities Services (DDDS) within the Delaware Department of Health and Social Services oversees Case Management Services
5. Application Process
Providers can apply through a competitive procurement process conducted by DDDS
6. Required Documentation
Required documents likely include:
- Proof of qualifications and experience
- Policies and procedures manual
- Staff credentials
- Proof of compliance with DDDS and DHSS standards
7. Timeline for Approval
The timeline for approval is not specified in the available information.
8. Pre-Application Process
There is no explicit pre-application process mentioned.
9. Pre-Application Training
Case managers must complete DDDS and DHSS required training, including training on the participant's service plan and unique needs
10. Additional Notes
- Case managers must have an associate’s degree or higher in a related field or relevant experience
- Services are provided statewide
- Case management does not restrict an individual's access to other services under the Medicaid plan
- As of February 28, 2025, Delaware continues to offer Case Management Services to support individuals with intellectual and developmental disabilities in accessing needed services and support.
To get started, click the link to request portal access