Homemaker Services in Connecticut 


1. Program Definition and Services 

Homemaker Services in Connecticut provides general household management activities to assist individuals who are unable to manage their home or when the primary caregiver is absent or unable to perform such activities. Services include: 

  • Cooking 
  • Laundry 
  • Light cleaning 
  • Organizing 
  • Grocery shopping 
  • Personal hygiene assistance 
  • Social activities (e.g., going for walks, playing cards, conversing)  

 

2. Regulations 

Homemaker Services are governed by Sections 17b-342-1 to 17b-342-5 of the Regulations of Connecticut State Agencies and Chapter 400o of Title 20 of the Connecticut General Statutes 

 

3. Licensing or Certification 

Homemaker-companion agencies must be registered with the Department of Consumer Protection before engaging in business in Connecticut 

 

4. Responsible State Agency 

The Department of Consumer Protection oversees the registration of homemaker-companion agencies 

 

5. Application Process 

Individuals can apply for Homemaker Services through: 

  • Calling the Community Options Unit at 800-445-5394 (select option 4) 
  • Downloading and submitting the Connecticut Home Care Program for Elders (CHCPE) Request for Referral form 

 

6. Required Documentation 

Applicants should provide: 

  • Copies of Social Security cards 
  • Medicare cards 
  • Life insurance policies 
  • Property deeds 
  • Pre-need burial contracts 
  • Bank statements (up to 60 months prior to application) 
  • Proof of income 

 

7. Timeline for Approval 

Specific timelines are not provided in the available information. Contact the Department of Consumer Protection for details on the approval process. 

 

8. Pre-Application Process 

There is no specific pre-application process mentioned, but applicants should ensure they meet eligibility criteria before applying. 

 

9. Pre-Application Training 

No pre-application training is required for recipients of Homemaker Services. 

 

10. Additional Notes 

  • Agencies must maintain a surety bond or insurance of not less than $10,000 in coverage 
  • As of February 2025, the application fee for a certificate of registration as a homemaker-companion agency is $375 
  • Agencies must provide all persons receiving services with a written individualized contract or service plan 
  • Comprehensive background checks are required for prospective employees of homemaker-companion agencies 

 

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