Care Coordination Services in Alaska 


1. Program Definition and Services 

Care coordination services in Alaska assist recipients of home and community-based waiver services to access necessary care and support. Services include: 

  • Person-centered planning and support plan development
  • Arranging and coordinating service delivery 
  • Monitoring service quality and recipient well-being 
  • Facilitating access to medical, social, educational, and other services 

 

2. Regulations 

Care coordination services are governed by: 

  • Alaska Administrative Code (AAC) 7 AAC 130.240 
  • Care Coordination Services Conditions of Participation 

 

3. Licensing or Certification 

Certification is required for individual care coordinators and care coordination agencies. 

 

4. Responsible State Agency 

The Alaska Department of Health and Social Services, Division of Senior and Disabilities Services, oversees certification and regulation of care coordination services. 

 

5. Application Process 

Individuals must complete the Care Coordinator Certification Application process through the Division of Senior and Disabilities Services. 

 

6. Required Documentation 

Required documentation includes: 

  • Completed Care Coordinator Certification Application 
  • Proof of meeting qualifications and program standards 
  • Written certification from the provider agency of compliance with Conditions of Participation4 

 

7. Timeline for Approval 

The specific timeline for approval is not mentioned in the provided information. 

 

8. Pre-Application Process 

No specific pre-application process is mentioned. 

 

9. Pre-Application Training 

While no specific pre-application training is mentioned, care coordinators must meet the qualifications and program standards set out in the Care Coordinator Certification Application. 

 

10. Additional Notes 

  • Care coordinators must contact recipients at least twice a month. 
  • As of February 2025, all settings will be reviewed for compliance every two years at a minimum. 
  • Care coordinators play a crucial role in helping recipients navigate the complex waiver application process, which repeats yearly. 
  • Care coordinators must be enrolled in the Medicaid program and be employed by or own a certified care coordination services provider agency. 

 

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